Pre-orders

Pre-orders?

Pre-ordering is a unique feature we offer that allows you to reserve an item before it is officially available for sale. This ensures that you get the product you desire as soon as it hits the market.

How Does It Work?

Step 1: Browse & Select

Browse through our catalog and select the item marked as "Pre-Order."

Step 2: Place Your Order

Proceed to checkout and complete your purchase just like you would for any other item.

Step 3: Wait for Confirmation

You will receive an email confirmation acknowledging your pre-order.

Step 4: Production Trigger

The pre-order item will move into production once we receive a total of 12 orders for that specific item.

Step 5: Shipping

As soon as the item is produced, it will be shipped to you without delay.

Flexibility in Changing Orders

We understand that your preferences might evolve, and we're committed to offering you the utmost flexibility in your orders. If you decide to switch your pre-order to another item—be it another pre-order or an item already in production—you can do so with ease.

How to Modify Your Order:

1. Send an Email: Simply email us at support@brhyt.com with your current order details and the changes you'd like to make.
2. Confirmation: Our customer service team will confirm the modifications and update your order accordingly.
3. Price Adjustments at No Extra Cost: If there's a difference in price between the item you initially ordered and the one you're switching to, don't worry. We'll adjust the price without any additional charges.

Frequently Asked Questions

Q: What if the pre-order item doesn't accumulate 12 orders?

A: Should the item not reach the 12-order minimum within a specified timeframe, we'll notify you and offer the option to switch to another item or receive a full refund.

Q: Can I cancel my pre-order?

A: Absolutely, you can cancel your pre-order at any time before it enters production. Just send us an email, and we'll handle your cancellation and refund promptly.

Q: How will I know when my pre-order item moves into production?

A: The transition from pre-order to production is dependent on reaching the 12-order minimum. We'll keep you in the loop with email updates on the item's status.

For any more questions or clarifications, don't hesitate to contact us at support@brhyt.com.

Thank you for business.